IFS Global Enterprise Software Solution Provider

Agile Enterprise Resource Planning Software, Enterprise Asset Management, Industry Leading Field Service Management Software
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Enterprise Resource Planning

Designed to help you rapidly take advantage of emerging technology and the changing market landscape, maximizing the agility of your business.

The application can be configured for a variety of industries and excels in demanding settings that combine elements of manufacturing, project, service, and asset management.

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Customer Relationship Management

Manage your company’s relationships and interactions with customers, prospects, and suppliers, from lead management and marketing campaigns to sales quotations, contracts, and invoicing. Our fully integrated, the embedded solution lets you deliver more profitable relationships with key business partners, with less cost and complexity than running a separate, standalone CRM solution.

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Finance

Make the right business decisions at the right time. Our solution provides end-to-end support for the project, financial, and management accounting, and supports multiple visual outputs to clearly communicate performance to business decision-makers.

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Human Capital Management

Our Human Capital Management solution gives you the flexibility you need to manage your workforce as work practices evolve. From essentials like time and expense allocation to performance management and talent development, our solution gives you what you need to manage and develop your teams.

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Projects

Project management is a core component of our solution and can be leveraged as project-driven ERP or Project Portfolio Management. Plant shutdowns, product launches, engineering projects, assets, and product lifecycles can be managed intelligently within our software.

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Manufacturing

Our ERP solution is ideal for demanding discrete and process manufacturing environments including those with heavy traceability requirements like food and beverage and aviation and defense as well as project-centric settings.

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Service

As an integral part of our offering, IFS’s Service Management solution provides extensive service and asset management capabilities with all the benefits of a comprehensive ERP system.

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Supply Chain Management

Supply chain management functionality is an embedded and advanced component within our software, providing you with a powerful logistics solution in demanding environments like aviation and defense, oilfield services and multi-location manufacturing.

Enterprise Asset Management

The agile EAM suite, designed for change

Offering you the comprehensive functionality to support your entire asset lifecycle, from cradle to grave. Whether you are planning and designing your asset, operating and maintaining it over its productive lifecycle, executing a refit, or decommissioning, IFS provides a single version of the truth to help you maximize value over the asset lifecycle.

Asset Investment Planning

The IFS Enterprise Operational Intelligence software solution (EOI) enables a full 360-degree, enterprise-wide, top-down perspective of processes and performance aligned with the business strategy. In an asset investment scenario, processes are defined for validating the current asset condition. These are then monitored and managed directly in the EAM solution.

With IFS EAM, you have all your asset management planning and operations consolidated in a single solution, freeing you from asset data leakage or accuracy concerns.

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Asset Lifecycle Management

IFS is unique as an EAM solution in that it includes comprehensive functionality to support the entire asset lifecycle, from cradle to grave. We can manage assets as they are being designed, constructed/manufactured, or procured. The installation and commissioning process and handover to operations and maintenance can all be managed in one solution. 

Whether you are planning and designing your asset, operating it and maintaining it over its productive lifecycle, executing a refit, or decommissioning, maximize the value realized over the asset lifecycle with IFS EAM.

Asset Performance Management

Our approach to APM using IoT and AI encourages that routine tasks are done consistently and with minimal effort, whether reporting a task on a mobile device or updating an asset structure to reflect the as-maintained hierarchy. And once this is embedded in the organization, to move onto initiatives that can derive value.

 

This results in dramatically increased uptime - a far more efficient and nuanced way of actively planning maintenance of critical equipment and infrastructure than the simple calendar- or usage-based regimes.

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Field Service Management

Making Complex Service Simple

From managing works orders, parts, and assets to contracts, warranty, invoicing, and billing, IFS brings you a complete, connected field service management software – so that you can deliver exceptional service to every customer, every time.

Service Management

Customer Engagement

Customer Service

Remote Assistance

Mobile Field Service

IFS Field Service Management

Reverse Logistics and Deport Repair

Workforce Scheduling and Planning

IFS FSM Service Management capabilities

Work Order Management

Whether service requests are raised via the service center, on a customer’s smartphone, or direct from IoT-enabled assets, managing work orders is simple with IFS FSM.

Integrate with scheduling and mobile field service to ensure jobs are allocated to the best technician. Integrate to your CRM of choice, be it Salesforce, SAP, or Microsoft Dynamics.

Warranty Management Software

IFS Field Service Management enables service organizations to create, administer, process, and track warranties, claims and assets through their full lifecycles. As a result, third parties can submit valid claims and receive credits, customer service can verify coverage and initiate recovery, and field technicians can track asset history and replace in-warranty parts.

Service Contract Management

From initial quoting and pricing to automatic renewal and billing, IFS FSM makes it simple to manage and execute service contracts. 

IFS Field Service Management software enables you to create, execute, revise, monitor, and administer service contracts – from initial quoting and pricing, to automatic renewal and billing.

Spare Parts Management

With IFS FSM you will have all of the functionality and capabilities necessary to centrally manage your entire inventory and logistics operation.

IFS Field Service Management provides you with 100% visibility into your spare part inventory levels and field locations, including multi-bin stock maintenance and serial number traceability.

Service Project Management

Our service project management software connects project management and task execution in the field. Its task automation, remote communication, and centralized project management capabilities help service organizations optimize field operations, increase productivity, and better serve customers.

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